I have been waiting for my purchased deal for 6 weeks. And called call centre so many times. Lately, they told me that the courier cannot find the address and took parcel back to the factory. I asked what address in their system, they said it was my physical address. I have two addresses with ...
We ordered a folding laptop table from Groupon on the 7th of November 2012. We have put in 3 complaints of non delivery on their website with no response. We called them and spoke to a lady by the name of Claudia who promised to get back to us within 24 hours and we are still waiting. It has taken ...
I purchased a voucher (to the value of R630-00 on 15 Jan 2013, EFT payment on 17 Jan. Proof of payment sent to Groupon on 17 Jan. On 22 Jan I've not received my voucher yet. I wrote a mail to the support desk to enquire about the voucher. I received a mail on the same day reading "Your SOS ...
I made the following 2 complaints already in regards to this matter: https:///complaints/worstno-feedback-ever-999712 and then https:///groupon-sa/complaints/groupon-dishonest-still-no-delivery-1013385 I still have not received my parcel I got the following feedback after my last complaint: ...
I purchased a voucher on the 25/02/13 from Group On. I have not received the voucher, neither have they bothered to give an status update to customers affected. Your contact centre ppl dont have definite answers to the problem, wont allow me to speak to a manager and tell me that i will only know ...
I am still waiting for Groupon to refund the money that I paid for the docking station. I have sent through 40 mails with payment confirmation and my banking details. I went on the Facebook site and still no response or any refund. It is nearly 2 months of Groupon keeping my money ...