I am highly disappointed in the service I am receiving from Groupon. I made two payments in December for an e-reader and ice-cream maker and up to date I did not receive anything, no goods and no money back. Several e-mails were send and phone calls were made and still nothing. Just some response ...
I purchased a sofa on groupon on 13-02-2013. Delivery was meant to take 3 - 4 weeks. Last week as I had not received anything I phoned and they told me to get hold of the courier company. (Why I had to do this at my own expense is beyond me?) Courier company said they had not received a delivery ...
After almost four months my orders have still not been delivered. After a number of enquiries including a few Hellopeter reports, Groupon sends the same standard report stating they will get back to me soon but they never did. Now Groupon didn't even respond to my last Hellopeter report I sent on ...
I have been using Groupon for about 3 years or so, but my order of 2013.12.27 has stopped my relationship with this Vendor. Delivery of items is normally around 4 weeks. On 2013.02.01 sent email requesting delivery details. Reply mentioned 4 week delivery period, but 4 weeks was already up. On ...
Hmmm, filled this in while on hold to Groupon SA - thats now 75 mins and counting with only 3 callers in the queue?! Looking at previous postings apparently I'm not experiencing isolated incidents. 2 years ago support was halfway decent. In the last year its become abysmal and still deteriorating. ...
Upon purchasing a day spa package from Groupon SA i called the spa to make a reservation for me and my partner. the spa informed me that they had been closed for over a month already and that Groupon was supposed to inform me which they never did. i called Groupon the same day and they logged my ...