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Groupon SA
Found 2794 reviews / complaints
Page 217

Groupon SA
Refund not being processed

I recently purchased a Groupon voucher on 16 April for my girlfrient but realised that the voucher was never going to be used as the days were unsuitable. I promptly (within 2 hours of purchase) sent Groupon a email requesting a refund. I was informed (by Ulrich Absolom) that the refund would be ...

Groupon SA
Bad Service Delivery

After my report on "Hellopeter" on the 11.04.2013, Groupon e-mailed me on the same day saying that the product will be replaced and will be delivered within the next 5-7 working day. on the 25.04.2013 I e-mailed them in this regard and their reply " Chantal Norman (Groupon SA) Apr 25 ...

Groupon SA
Inadequate callcentre processes

I enjoy buying from Groupon numorous times as it is a friendly way of purhasing until recently. I purchased a icecream maker January 2013. When it was delivered, the week after delivery my husband called for it to be picked up first week of February due to the lid being cracked. Nothing has ...

Groupon SA
Request for Refund being ignored

Hi I bought a groupon voucher, but my girlfriend bought the same one first, so I wanted a refund. Their terms and conditions stated that you can get a refund within 7 days or purchase. I requested a refund 2 hours after I bought it. I emailed their support straight away, they came back to me ...

Groupon SA
Refunds not paid for months

I ordered and paid for a Mellerware coffee machine an aqua jug in December 2012. On two occasions, the courier attempted to deliver the coffee machine only and not the aqua jug. I thus refused delivery. On both occasions, Groupon was notified but I did not get my products. I have emailed Groupon ...