Like all the other complaints I see on Hello Peter, I am still waiting for a refund. the Groupon website clearly states that one should allow 7 working days for a refund to be processed. I have waited longer than that. I was laughed at by Michelle from Groupon when I phoned to the Call Centre ...
I am totally disgusted with Groupon. I've ordered a monitoring camara in December and waited the "4-5 weeks" for delivery. Started enquiring after 5 weeks only to be told eventually after the upteenth phone call and email and false promises that they have no stock and will do a refund. ...
I bought 2 vouchers for a restaurant, paid by EFT, but haven't received any voucher or notification now for almost 3 weeks. I' ve complained and got a response back that they look into that, but still nothing. I attached proof of payment with the ref number, still nothing. Normally when payment was ...
I placed an order for a groupon advertised product on 6 Nov 2012 and to date I have not received it. I contacted the call centre a number of times and sent at least 10 emails asking about the delivery of my product. After waiting for at least half an hour, the call centre makes promises and are ...
Good day I have a number of grievances with GroupOn concerning the following: Several weeks ago, a refund request was made for R349 from the deal: Save up to 68% on USB cufflinks, including delivery as I had failed to redeem the GroupOn before it expired. No such refund has reflected in my bank ...
Ordered an item on 6th Dec 2012, note was 4 to 6 weeks to deliver. 9 Jan a email was sent to follow up, response on the 9th was the standard will check and get back to you (still waiting for the get back to you). On the 18th Jan another email was sent no feedback on the 24th another email from me, ...