I have been a regular user of Greyhound Coaches from Pietermaritzburg to Johannesburg but recently i moved to Qumbu. After being given instructions on how to book as there is no booking office or agent in Qumbu, I did as instructed and I recieved an sms confirming my booking and I was also told to ...
I booked a ticket for my mother in law from Pinetown to Midrand. The bus left her behind and I called the call center to see what else could be done. I spoke to two different ladies and they told me that since I have the original ticket in my possession (Johannesburg) it is not possible to amend ...
I was very disappointed to be served in such an appalling manner by a lady working in the call center/booking offices. I called with in with a simple enough query and the lady was very rude and cold with her answer, as if I should have known the answer to the query that I had. Had I known the ...
On 14.7.2013 July my 15 year old niece caught Greyhoud bus to Newcastle. What chaos at the depot! The bus left the depot 40 mins late because of 'operational reasons'. The bus then broke down in Ladysmith. During the course of the afternoon I telephone customer services 4 times. I was told nothing ...
Hello, i boarded the bus on July 3rd 2013 at Belville at 7:15pm going to Humansdorp. the bus was so hot and when i asked the attendant to put the aircon lower she had a attitude, then while on our way i saw cockroaches running around in the bus. im disgusted, i called your call center and the agent ...
My kids were travelling from Cape Town to Johannesburg using Cityliner. They departed at 15h15 pm on the 12th July 2013 and they supposed to arrive 09h35 am on the 13th July 2013. The bus stucked in Bloemfontein around 04h00 am. They sent and old bus to fetch them 13hoo pm and they arrived 19h30 pm ...