I am bitterly disppointed with greyhound-i booked tickets via the website on citiliner bus - i then sent the ref number as instructed by the call centre agent to the travelling parties! and then all broker loose - not only was the BUS 3.5 HOURS LATE NO ONE BOTHERED TO SEND AND SMS OR COURTESY CALL ...
Afternoon On 20 June 2013 I traveled from Bothaville to Midrand. Firstly the bus was late by more than 30min. After we stopped at Midrand I waited for the bus driver to come to the back for me to collect my luggage. While I was waiting for the bus driver who never came there he just frove off ...
Hi I must say Greyhound has lost its stature! This is not good for business! The coach was on was infested with cockroaches, I asked the hostess to move my initial seat as there were tons of cockroaches on my seat, which she did just to find that my new seat had cockroaches too. I honesty had a ...
Hello, I would like to commend BONGI from the Grey hound contact center in JHB for her AWESOME customer service, I'm a first time traveler and looking for the greatest prices and exceptional quality for my son and I. I'm extremely nervous and needed information about the buses and she was ...
I once bought a ticket from Greyhound for a trip that was scheduled for the 02/04/2012, due to some personal constrains, I was not able to use the ticket for the days as planned, but i went to Greyhound before the date of the trip to notify them of my setuation. I was advised that I cannot be ...
On the 14th of June myself and my two kids were to take the greyhound bus from Kldp to Joburg our bus was due to arrive @18:45 that evening they arived @ 7pm, I asked the driver where must my luggage go he told me on the other side of the bus which is where I put it. On getting on the bus firstly ...