On the 2 Aug 2013: Communication Media Used: Telephone My request: To change the departure date to one day earlier... 1st Agent: - Phoned - 011 611 8000 the first agent wanted to take my credit card details to make the change. This concerned me so I inquired for another option. - Agents response: I ...
I booked a return bus ticket between Cape Town and Johannesburg. Because of time constraints l ended up flying to Jhb. I went to their Cape Town offices to Cancel the Tickets and was advised that l was too late for the one and l have to make use of the other one within 6 months. I went to their ...
On 29 July 2013, 00:15am I took a greyhound bus from Bloemfontein to Pretoria, inside the bus it was freezing with no heaters switched on, the driver was acting as the bus attendant as the was no 1 attending to the passengers and when we got to JHB (Park Station), we were told to take an Intercape ...
As we all know it is much easier to complain than it is to compliment. This is why I am complimenting this lady for an astonishing job. After being given the run around by Greyhound call center and giving me inaccurate information. Sahuda Khan did a great job as helping me to make sure that my ...
First of all I just want to say that greyhound is up to sh$t I pay for a lot for a bus ticket and get the worst bus ever it is dirty, it smells, there is no air to breathe I am part of health and safety and trust me I will be reporting this it is disgusting then the bus driver makes us wait while ...
I booked a ticket from Cape Town to durban. I made sure it was a GREYHOUND bus I'd be on. a hour after the original pick up time a MEGA COACH bus arrives which is a normal one level bus that you would use to get to work in. I thought this bus was just going to take us to where we would get on this ...