I took my fianc? watch in 3 weeks ago (which was a Christmas present). it was raining outside and he walked to his car, water got into the watch and the strap got damaged. Galaxy advised it will take up to 3 weeks for the watch to be repaired or they will replace the watch and I will have it back ...
Took watch in which wasa gift from daughter which was never worn or used as wasn't working when I received it. Was still under guarentee. Showed assistant it was totally brand new scartch free unused and still in package and she agreed. I said in advance I refuse to pay for any repair. They took ...
I went to galaxy greenacres and i saw a ring in the window . i went in the shop and asked the lady at the counter for the ring in the window with a price tag of R149, she went to the window and said that she could not give me the ring for that price as it was the wrong price on the ring .the price ...
The La Montre watches that were listed for R499 in your pamphlet (which was still being handed out in the store on 21 December 2013) were not actually available for this price. There was stock but the prices were not as advertised - the watch I wanted was selling for R699, not R499 advertised. The ...
I bought a diamond wedding band for my wife and she had worn it for less than a week before a diamond fell out. Despite their defective goods and quality promise on the back of the invoice, Galaxy & Co refuses to repair the ring, and asked me to pay over a quarter of the ring's total cost to ...
I bought my husband a lovely watch for Xmas and before I paid for it I checked that they can adjust it smaller for him and I was told yes he can just come in. My husband went there early January and was told to go somewhere else. He didn't have the time to go elsewhere and was given no explanation ...