My wife's wedding ring was taken to be joined in December 2013, when we got it back there was a diamond missing, the join was not centred aligned correctly and there was lots of marks on it. We sent it back they promised to repair and it would take 4 days. We went to say to find out what's ...
I am writing to you to express my absolute disgust in the service and quality of your stores! After my fiance bought me an engagement ring I had to exchange it, I had to go to FOUR different stores just to get something I like, THEN it had to be sized, I asked the sales lady to help me get the ...
My husband bought me a earing and necklace gift set for christmas lasy year (2012). Since august 2013 I have noticed the little diamante' stones in the pendant on the necklace beginning to fall out.By now about 30% of these have fallen out. The necklace clasp also broke which I had fixed at my own ...
On the 7th of January I bought my fiance a gift from Galaxy & Co in Maponya mall. On the 10th of January she went to the South gate branch to refund the chain I bought her. They told her they dont have funds to refund her. On the same day, she went to the Maponya branch, to my surprise she was ...
I purcahsed a wedding ring on 20 July 2013 which was also resized by the same store. on 3 January 2014 we noticed a crack on the wedding band which is a neat one suggesting that this may be where they had cut the ring to resize it. on 4 January we took the ring back to the store to report the crack ...
On the 9/12/13 i bought ring for my husband for our anniversary. i went into Galaxy and Co in Capegate explained to an assistant by the name Adams what i wanted. she helped me choose a ring which was over size and pushed me to getting it and told me i would come back and resize it. i took the ring ...