My strap broke of my Fossil watch (brand new and broke after 2 months!?) Being under guarantee I took it to the store. Only problem is that the repair take 2 months!?!? Seriously? Dropped my IPhone the other day with a cracked screen - It was fixed within 7 working days. Surely a strap of a Fossil ...
I bought a Fossil watch about two years ago. First thing that happened was that the 5 ATM watch pulled water into the watch, even when walking in the rain. It was sent in by American Swiss. I received it back and for the second time again, after waiting a whole 2 months for the repair, it did the ...
I escalated this matter via Hellopeter on 10-04-13. I then received an e-mail from Fossil's Marketing Manager, Andrew Roberts, who forwarded my details on to their Repairs Manager, Manie Adonis. Manie acknowledged their poor service and that they have delayed the return of my watch by a month and ...
I handed my Fossil Big Tic watch in at Fossil Canal Walk on roughly 23-01-13 as it needed a new battery. I also asked them to replace the glass as it had quite a few scratches on it. The employee on duty took my details and said I would be called when the watch was ready for collection. I ...
I bought a watch after a few months the stones fell out sent it away to be replaced was still within the warentee period therefore they repaired it now its happening again and now what am I exspected to pay to have them replaced I dnt even wear that watch regularly its a special occassion kind of ...
Don't bother ordering anything from this store - they will make you wait 4 months, order the WRONG ITEM and then BLAME THE CUSTOMER for the mistake. Then they will turn around and say that "Head Office" is now preventing them form ordering the item because 'it may or may not fit'... WHERE ...