Good day again this is another complaint regarding the dame store with regards to their insurance company for cell phones. It had been over 2 months now since i submitted my claim and am getting no feedback or no service. I was told to write a motivation letter to the head office, as i am not ...
I'm still waiting for my response on my last complaint and again the same old complaint and problem I'm having with my account, I want my account to be AND STAY ON A 24 MONTHS interrest plan what can you guys not understand? Your application forms your advertisements all over states 24 months but ...
My store card doesn't work only in the Westgate Mall TFG groups stores, but in other malls and areas in works perfectly fine. Was at Sportscene and one of the ladies there called their Head Office customer care, they did not help me as they too did not know what's wrong, they suggested that I get a ...
Logged a complaint on Hello Peter on 12/09/13 re account not closed despite my requests via email on 25/08/13 & 03/09/13 to the TFG. Vannessa Da Rocha responded via Hello Peter on 13/09/13 that the query needs to be investigated by the Customer Service Department & that it may take a few ...
I booked in my WATCH at the foschini store about 2 months ago for a claim. I bought the watch about a year or 2 ago and i took insurance with the watch. ofcoz i lost the slip and because i lost the slip and i also don't know when i took it no one seems to assist instead i had to go in and out of ...
A couple weeks ago a lady from the accounts department called me to make payment arrangements as i could not make my normal payments due to unforeseen circumstances. We agreed upon an arrangement where i pay an agreed amount of R620 for the next 6 months. I have honored this agreement by paying on ...