A month ago I decided to sell the ford for another vehicle. The dealer of the new vehicle agreed to settle the outstanding money with ford credit. A week ago I recieve a letter of demand from ford credit saying I still owe the last payment. When they were supposed to deduct the money from my ...
On Wednesday the 12th of June at 10:28 I contacted 08600110222 and could have been transferred, I can t remember. I spoke to a gentleman about my query which was related to Maternity leave. I contacted Ford vehicle finance to enquire about procedures if any that could be taken whilst one is on ...
I wished to pay an extra lump sum of money toward my financed vehicle with a view to reduce the monthly payment. I called the call centre and described what I intended to do. The call centre agent advised me with the relevant account number I could pay into and mentioned that the amount will clear ...
I've called Ford Motor Credit a few times to adjust my billing information. They keep you on hold ridiculously long. To get to the first operator takes about a minute, then you easily get passed between 3 operators and wait about 20-25 minutes between each operator, causing me to hang up and redial ...
I was retrenched 6 months ago, kept paying my bills using UIF. Then I started working at a new company but was unable to make the payment, so I arranged to pay the amount over 2 months. So on the 27/03/2013 I received notice of my normal payment going off, 28/03/2013 the arranged payment amount ...
It is disappointing that in this day and age Ford Credit does not allow customers to contact them via email or even fax rather when you have queries you can only call and their waiting times on the call are quite long. Also there is no website that you can get details more quickly and effeciently. ...