Monies deducted from my account for three (3) months, starting from 15 November 2013 a sum of R78 .00, without my consent/knowledge. I phoned them several times but no answer and also dropped them an e-mail on the 17 of January 2014.They sent me a reference TS-C1039239 and promised to contact me as ...
When i received my new contract from Vodacom and i gave all my information, i was told about the service and relayed to Vodacom sales explicitly that I DO NOT need or want the insurance offered by Fonesure. Apparently, this vital information did not make it into their systems (although it was ...
I renewed my Vodacom cellphone contract through Elite Mobile and they added insurance on my account when I very clearly told them that I do not want insurance. I have been seeing UNAUTHORISED debits on my account every month. It's essentially and this company will be reported to FICA/FSB or ...
Fonesure is deducting money in my account with out my consent, I do not even know what is it for.its been months now and the bank can not help me with this. ...
Its been almost two years now that fonesure is deducting from my account as a debit order. This is againts the law and i would like being explained what this fonesure is all about. Otherwise i have to go small claims and than maybe get refunded. This is daylight. ...
I recently upgraded my 2 children's cellphone contracts. On checking my bank statements, I now all of a sudden 2x R49.50 per month deducted from my account since September 2013! This is unauthorised and therefore unlawful! I want my money and my privacy back IMMEDIATELY!!! ...