My daughter and some friends booked their matric holiday through flight centre in May 2013. The full amount was paid in August 2013 and all the necessary confirmations provided for their accommodation and flights. This morning we get to Lanseria Airport for their flight to Durban, only to find that ...
Yesterday my husband and I went to Flight Centre Potchefstroom to book a trip to London, We were helped by Reynard, who was cheerful and extremely helpful. His attitude helped take away the pain of the price we had to pay to book in Deecember.!!! Thanks Reynard. ...
On 7 November I emailed a 'Travel Expert' from Flight Centre with a detailed plan of a proposed holiday for myself and 4 family members to South America next February. I asked her to please provide a quote on flights, accommodation, other travel as well as optional extra tours. The 'Travel Expert' ...
Upon booking a holiday, I accidentally added a wrong name on the booking. After the e-ticket was issued, I immediately noticed the mistake and contacted the agent to explain the problem. I was told no name changes could be made and I would have to reverse the ticket and get a new one issued. I was ...
I booked flights to Dubai with Flight center Faith, confirmed the booking the same day. I noticed that the booking will cancel the same day, I emailed flight center by credit card details obviously confirming the booking, the representative came back and told me that they will send me a customer ...
I just want to compliment Flight Centre - Woodmead for their exceptional service. Especially Sibongile. I have never had such efficient, friendly service from any call centre, and she kept me updates the whole time. If there was something I was not happy with, she listened, and then answered or if ...