I have been waiting for a password to do online bookings from February 2013. I have spoken to them on phone, send emails (one which they did only half responded, by changing the address but still not a password to do online bookings. The previous year we have lost some points because of busy lines ...
So. I got a phone call the same day as posting my complaint. I was told Mr. Schriks we will call you back again no later than the next day fot an update. It's now been 4 workings days later and to no surprise... No phone call!! Par for the course!! ...
We have had our timeshare for approx 20 years. My husband lost his job and later got a new one in Jan 2010. We do not earn enough money to continue paying Flexi Club. We have tried numerous times to cancel the contract but have been unsuccessful in doing so. We even went to Pinetown but they would ...
I emailed my request to cancel my Flexi Club membership on 05/08/2013. At the time of my cancellation request my annual fees where settled in full and I had not used any of my points for several years. I have several reasons for wanting to cancel my membership, one of the main being the ridiculous ...
On the evening of 20 March 2012 we were given a presentation by a Ms Joy Frank, at Century City branch. The total cost of package wasR22, 800.00, 11 (eleven) monthly instalments of R1, 900.00. An amount of R1, 085.00 for contract/administration fee was paid upon signature. R1, 900.00 was also paid ...
Whilst on holiday in Durban in 2010, we were bombarded by employees of Flexi Holiday Club who subsequently sold us points. We were made to believe that we coild use our points to go on cruises and also visit Sun City when we wanted. Firsly, when making arrangements for the cruise I was informed ...