I write whilst i am sitting in the q at fnb... I arrived at 820 before the bank opened, i have more than 6 accounts and need to close 2 of them As i entered the to follow the q i informed anusha that i am here to close accounts i am then seated, people arrive after me and are sent to open accounts, ...
Waiting over a month for feedback for credit card when i phone in i get cut off phoned 10 numbers when i finally got through they said application has beem deleted cause they waiting for documents proof of income yet i emailed and faxed it twice!!! ...
Mr Lufuno Rasiluma assisted with my difficult Bond Application. His patience and feedback is commendable. He responded very quickly to all my queries and made the experience so pleasant. I LOVE MY BANK! ...
The "STEVE" and "HENRY" adverts on radio are extremely irritating and monotonous. I have been a client of FNB for over 10 years and this is about the only complaint that I have. Please, OH PLEASE, ditch these ads as I know for a fact that I am not the only person who feels this ...
Another total stuff up from FNB. Thanks to you and your systems being down again, I found myself stranded at a petrol station unable to pay. Your system down means my fnb card gets declined, try the ATM (even though you charge an extortionate amount for using another banks ATM, and lets face it you ...
Bulelwa have a great attitude and always put the clients needs above her own. She made sure the consultant that assist me focus on helping me and making sure I leave the bank with a smile on my face. Proud to bank with fn ...