Baleseng at the FNB Village Mall Hartbeespoortdam is the worst FNB employee I've ever had to deal with and the worst part is that with every encounter I have with her it gets worse. The first time she treated my mother like up to a point were I had to step in. The last encounter she looked at me as ...
A department of FNB called Quickfix reserved funds on my account without authorisation or notice on Monday 22 July. I called FNB on Tuesday and they gave me Quickfixes telephone number which I have persistently tried since Tues and no-one answers or returns calls. I went into a branch on Wed ...
This is complaint number 2 in this week I think... about the stupid new online banking, now my first complaint was regarding the ugly, not user-friendly new site. That I could still live with. NOT BEING ABLE TO LOG IN IS A PROBLEM FOR ME!!! I have been trying yesterday and today to log in, numerous ...
I am ready to move all my accounts including my bond to another bank. I HATE the new online banking. It is horrific. I cannot transfer funds to my credit card budget items. When I phoned online banking I held on and held on and held on and held on and eventually I was cut off. Kindly put your ...
A Few months ago I bought a smart phone through FNB and received the phone within a few days. Unfortunately I had a few problems with it. I contacted the Help centre and have received excellent and prompt service from Eli. He followed up and kept me informed. Last week my smart phone was and I did ...
In the first week of July 2013, we approached FNB Bank as our current Bank institute requesting a Bank Guaranteed letter for a Tender we are Bidding for which is due 29th July 2013. A consultant by the name of Maphuti Moraba at Landros Mare Branch indicated that there is a procedure to be followed; ...