Amazing while being under debt review, FNB will not allow my debit order to increase my overdraft by R7-46 but will credit the debit order and charge a bank fee for the reversal of R138-00, so that put you overdraft by far over but will allow the bank fee to be over but not my debit order to go ...
I received this after my last complaint: Hello jaimie81, Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused. Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently. Kind ...
I opened a account online for my son whom is still waiting for his green id book and they took in his original certificate, after the lady on the phone suggested opening it on my profile, like i always did before.. I was informed to fetch the card from Keywest branch. When I got there I stood in a ...
My petro card and credit card were due to expire at the end if August. I phoned on the 23rd to find out how I could order new cards. I was told new cards had been ordered and the had tried to deliver them to my home address three times already with no success. Why did no one ask me where I wanted ...
I have arranged to have my debit order deducted on the 1st monthly! For the third month in a row, FNB tried to deduct on the 31st of the month, then it shows on my bank statement as unsuccesfull aedo collection. I have told them that my salary is only paid in on the last day, therefore my debit ...
I complained last month about the Cell C data contract I took out THROUGH FNB!!! I have had no help at all from FNB, they said it was a Cell C issue. Yet I took the contract out through FNB not Cell C. FNB did one follow up call, where I said I had not been helped and that was the end of that! I ...