As an FNB account holder I have been a huge fan and advocate of FNB up until this point. But... Almost three weeks ago I completed an online inquiry for a homeloan from FNB. Someone phoned me to confirm that a rep would phone me about my application. Then nothing. The other day in an FNB branch I ...
Good day On the 15th of September 2013 a transaction went off on my account. I contacted FNB's department on Monday the 16th. I was e-mailed a claim form which I filled in and faxed back on the 17th of Sept 2013 On the 18th I e-mailed the department and requested confirmation of receipt of my claim ...
I have spent the whole morning testing the FNB Efiling payment setup, it does not work. I phone the call centre technical help, and nobody has a clue what I am talking about, nor can they help me. I am pushing through a POST DATED payment from the SARS efiling system to the FNB account holder. When ...
Apparently I qualify for access to a premier banker. But what good is this really? I just sent a query online and they will get back to me within one business day? What the is that? I'm an impatient person, and I really wonder how an entire day's wait qualifies as "premier" service? As ...
A used an FNB ATM to deposit a cheq into my account for a PS3 I sold The money reflected got the notification, saw my mobile app balance increase, gave the goods to the deliver person, and the deal was done. Three days later, the amount is still sitting in my balance, but unavailable. Apparently it ...
I have had my FNB account for a few years now. It's always been a savings account and I've always been happy with my account options. In May 2013, I started a new job and decided to upgrade my account to a gold cheque account online (this was supposed to be easy). I've always wondered where my ...