I was in Randfontein area and decided to get 3 months bank statements on my 2 accounts. I now see I was charged R66X3 on the one account and R55X3 on the other account! I callled the customer care and they told me to go back to Randfontein for the reversal. Firstly I live in Eldorado park and was ...
I have been banking with FNB for more then two years now. My name is Mr. Primarius Louis Gaingob. As a Gold Lifestyle account holder. I'm very disappointed with the service I received or did not for that matter. The inconvenience leading the negligent service I received has made me considering ...
My wife swiped my card once on friday 11/10/13 and the same transaction went through 13 - 15 times so I went into my nearest branch where they told me I must complete a dispute and it takes 5 working days that money is my families groceries and dish money for the week now I have nothing with me ...
One of my customers made an electronic funds transfer of R531 000. Fnb to Fnb. The fund do not reflect in my account over 24 hours later and no one is concerned. The lady at Fnb, Susan, was soo unhelpful, just like the call centre agent. This coming from a bank that supposedly prides itself on good ...
My Blackberry Curve which I received in April 2013 through FNB Smard device, stopped working, I called the call centre Wednesday 2 October 2013, ref no: fnb33654, I was told that the the query will be escalated to FNB by the call centre agent and that I would be contacted for my brackberry to be ...
I am in the market to buy a house, my OTP got accepted yesterday morning. So I contacted my Premier Banker, who via email said that Rene Cronje will be contacting me. Later the afternoon I haven't heard anything from her, so I googled her name, to see if i could get her contact details, so I can ...