I ASKED ON MY ONLINE BANKING FOR AN AGENT TO PHONE ME REGARDING MY POLICY TO ADD MY CHILD. DIDNT HEAR FORM THEM FOR A FEW DAYS THEN ON A SUNDAY AFTERNOON 17H00 THEY PHONE TO DISCUSS THE CHANGES, I ASKED THE AGENT TO PHONE ME BACK ON MONDAY AS RESULT TO ITS A SUNDAY AND I WAS BUSY DRIVING. NEVER ...
I paid my credit card before due date i was charged interest of R248 when i query they say i under paid by 30 cents no one can explain the detail of the interest charged. They also charged debt protection which i did not ask fori have been trying to get a sensible answer for weeks not a stupid ...
Last week tuesday the 8th October 2013 i phoned fnb homeloans informing them to change the nominated account on our flexi bond as we needed to withdraw. I completed a Nominated Account change request form since the nominated account is an absa account and sent it back on Wednesday the 9th October ...
I applied online for a smart device through FNB, 2 days later I received an SMS saying that my application had been received and I will hear from them shortly to advise me if it has been approved or not. I have not as yet heard anything further. I called the FNB service number to find out what the ...
Last week tuesday the 8th October 2013 i phoned fnb homeloans informing them to change the nominated account on our flexi bond as we needed to withdraw. I completed a Nominated Account change request form since the nominated account is an absa account and sent it back on Wednesday the 9th October ...
I am grossly upset with the service recieved by fnb staff. I am a platnuim account holder and recieved appalling service and referred to as a last on the telephone by an fnb consultant. I did a purchase via the fnb ago for airtime of which it did not go through. I then logged on to the Internet ...