Why is it when the bankers decide they want to go on lunch they leave all the customers waiting until they are done! Sometimes when you get there at the bank there is no one to help you and when they finally assist you is a bad experience? Please lift up your standards of customer service. ...
I am having a problem getting help from FNB bank potch branch as i have found out that someone openned a fraudulat account on my name at FNB and took out a loan at DIRECT AXIS on again on my name, i have reported the matter to DIRECT AXIS and they are finished with their investigation but they ...
Dear Sir/Madam, Please assist as my overdraft limit increase application is declined and reason i have been told is in valid. "The current limit you have is the maximum we can offer at the moment." I am FNB account holder since more than 7-8 years now. This is very unfair. Current limit i ...
I applied for a cheque account, and 2 weeks later, no one has contacted me regarding the delivery of my card. FNB called me regarding a credit card, 1 week later, no delivery of the credit card. I applied for an Islamic youth account. FNB called me to deliver the card to Ladysmith when I am based ...
I am a platinum client and FNB assigns platinum clients with a premier consultant to assist with all your needs, or that's how it suppose to be, I recently had a problem with a merchant and called FNB and was told I need to complete a dispute form, which I did and forwarded this to Sharon, she ...
I recently decided to upgrade my cheque acc into private acc due to change in finacial circumstances, however it has been a night marish encounter due to bad treatment i have been receiving from the the so called private banker assigned to assist me. He doesnt call and the status of my acc is ...