I went into the bank to link my credit card to my wife's internet banking profile. I do not use internet banking myself. My wife does all the online banking. She has full power of attorney over all my accounts. Why must I create a separate profile just for my credit card??? I called the call centre ...
I took out a smart device with fnb in Nov 2012. I opted for insurance. I was told that I will be contacted and the terms and conditions will be e-mailed to me. I have not been contacted till September 2013. I decided to check if I was insured. They then told me I was not insured so I contacted the ...
On the 12 Oct I went to transfer money from my account to close my husbands account. First I waited 2 hours to be helped then I was send to the teller. Here this consultant don't want to link the accounts as he said its gonna take to long so he withdraw. FAILED to inform me they gonna charge me ...
My cheque card was swallowed by the ATM due to being out of service and now FNB charged me for a new card without bringing this to my notice and would not deliver my new cheque card to me, (I thought this was part of their service as advertised) and worse I'm still not refunded. ...
I opened a check account with FNB and it was confirmed that I can transfer money like my salary and it will be available & I can do online banking, but wait for my card before I can draw money. Wednesday I phone the call centre & ask why could I not register because I tried, it was ...
I deposited money into their atm machine and suddenly the machine freezes, comes back and notifies me that the printer is broken. I go inside to ask for assistance as I need the proof of my payment to sit for exams tomorrow. And no one could help, absolutely no one. I then made calls to their call ...