I mistakenly thought it was easy to switch to FNB. 3 months later the nightmare of dealing with their incompetent staff continues. I've visited the branch at least 6 times and completed all the forms they requested. At one stage I was so fed up I asked them to cancel everything as I was prepared to ...
It has been a very long time since i have been so frustrated. The lack of interest, the lack of decent service, no regard for customer satisfaction. I just need some help and for someone to actually WANT to help and take an interest. Passing the Buck is the obvious way that they treat their ...
Hi Applied for a smart device (Apple I-Mac Pro), I received and sms on the 30.10.2013 confirming my order and that you would be in contact with me regarding delivery of the unit. I have called my banker as well as your smart devices department on several occasions. The only feedback I get is the ...
This is my 3rd HelloPeter complaint! I feel as if I'm being. Had another manager phone me last week about over R2500 being incorrectly charged to me and she basically tried to convince me indirectly that I should just forget about the R2500. She says Visa's 120 days dispute time is over and we ...
Hi, I just wanted to formally compliment Sheila Lilly (I think that was her name). She sat with me for about 2 hours trying to open 2 business accounts for me. She was very patient and unbelievably helpful. She did a really great job and may have even lost out on her lunch hour to make sure I was ...
I arrived at this FNB Branch at 12h39 to put in notice for my 32 days account to transfer my money! Only to be told after a whole hour that I need proof that my ABSA account is under my name. I have been doing this for the past 3 years and I have never been told about this! WHY WAS I NOT NOTIFIED ...