I ordered a smart device through FNB on the 30th of October, after a week of not getting any response I decided to call FNB to do a follow up on my application. Firstly before I could get any assistance I spoke to two people who were not sure, as usual. Third time around I was lucky and got someone ...
On the 4th December 2013 at 18h55 and 18h57 a lady without identity from FNB call centre (0112271000) called me regarding my outstanding old loan account. As discussed, she promised to call me in seven days time to make arrangement for payment. She asked me about the money she saw in my account and ...
I accidently transferred funds to a wrong account and Mpho spend almost an hour to try a help me rectify my mistake. When all failed she the extra mile to short out my problem and it was done on time as she had promised. THANK YOU Mpho. Pastor Sam Goosen. ...
I was debited an amount of R803 on the 25th of November 2013. I couldn't understand why the amount was different from the amount of R802 I'm always debited with, but well, I kept quite. On the 30th of November, another debit order went off for R802. @ 1st I thought maybe I'm getting debited for ...
A Week ago a large amount of money was deducted from my cheque account, I immediately suspected fowl play and contacted my branch to investigate. They could not tell me why the money was deducted and said they would follow up. I then received a follow up call from my branch manager saying that it ...
Just want to thank Woodbridge Branch Manager, Vusi for going the extra mile today. Not going into much detail, but Vusi really delivered a World Class service, which I have never experienced before. I left the Woodbridge branch totally satisfied, and sorted out, after it felt that my issue could ...