FNB claimed they had experienced a technical error concerning all speedpoint banking on the 26th of November, and therefor all transactions will be delayed by 48 hours. It is. The 5th of december and still the moneys due to me still not banked. So 15 or more phone calls and hours of time wasted ...
I am absolutely appalled by the level of understanding of your employees - I am reminded why I NEVER ever want to set foot into a branch - doesn't matter WHICH bank. When people speak about the "Gimme gimme attitude of people who couldn't be bothered about actually contributing in a ...
On 20/11/2013 i deposited R10k at a atm for rent, the deposit did not go through and the money did not come out, so went into branch was advised after 5 days the deposit will go through, as promised on the 25/11/13 it was deposited however not the full amt only R9800 was deposited, so WHAT HAPPEN ...
Had issues laste week with my medical aid canceled it and asked my bank to reverse my debit orders for the last 4 months, the lady at FNB helped me but didn't say anything about they can only reverse 30 days which is quite unacceptable because nothing was said to me by the lady that helped me I ...
Recently, (after 12 years) FNB initiated debit orders on my new FNB cheque account without my consent. - apparently to "recover" money from me personally for R130, 000 on 12 year old Identity accounts. FNB also blacklisted my "internal" banking records. I was a victim of ...
I attempted to draw money at a FNB atm on the 3 Dec only to get a slip that says we have encounted a problem please contact your nearest fnb branch and no money I did however get an sms confirming that the money has been deducted from my account. Now I have sent through a dispute but why when it is ...