The worst service and communication I have received in my life! And this from an establishment which motto is How can we help you? I am an FNB customer and switched to them 2 years ago hoping for great service. I applied for a student loan for my first year of studies in 2012. This was done in a ...
Tried to draw cash in Tyger Valley. ATM fails, refers me to another ATM or branch. Other ATM also fails. I waited ~40mins in branch then told withdrawal will cost! That's entrapment & extortion! Teller checked my card & acc, no problems, asked someone to check ATM, that person vanished. I ...
I can log on to my FNB app without issues but when i am on my pc all of a sudden my password is wrong. I have been looking for the Reset Details link on the site, I cant find it. Whats more, only some of my transactions reflect on the app so when money disappears I cant even tell what the charge ...
I opened a Smart account telephonically with Katlego on 11 November (almost a month ago), and was told that a courier would contact me within 5-7 days to deliver my card. On 13 Nov, I got an SMS with the account number thanking me for opening the account. On 24 Nov, when my card still had not ...
I was selling a computer on guntree, someone answered via sms very fast and when I spoke to him he said he would do the transfer now if i would deliver, i sent my banking details but i didn't feel comfortable with the transaction so I called fnb who told me not to hand over any products, so i did ...
WOW how disapointed was i again finding out our bank is usless at updates once more and no communication. As to the FNB (new c r a p y website) Home Loans 087 730 1144 [Email Removed] - 17:00 Mon - Fri 08:00 - 13:00 Sat Queries and account services Call the number .. our office hours bla bla bla ...