I'm really getting aggravated with FNB right now for the lack of data integrity & poor synergy between departments. Consultants at branch level seems not too furnished with sufficient information relating to accounts and overall knowledge of their designated job. As a customer you get fed with ...
After some slightly less than satisfactory assistance, from an otherwise adequate service level from the premium banking service department, I was given the opportunity to rate the service I was given. Using the opportunity to highlight areas for improvement they rose to the occasion and explained ...
Good day, I had a discovery card afew years ago. I have had no contact from FNB ans was just handed over to attorneys... Found this out this morning. There was an amount of R6990 deducted from my account without any notification. This is unacceptable!!! Please have this amount reversed. ...
Hi guys, I've been charged R12.80 for a 'non-FNB ATM cash withdrawal fee'. Please supply me with a record of when/where I didn't use an FNB ATM, or refund me the faulty bank charge asap. Thanks ...
R1000.00 was deducted from my account last week. They deducted another R500.00 this morning. The amount deducted was transport money for Maureen deposited into my account on Saturday. I really believe that FNB was supposed to call me and ask me first. I have been an FNB customer for more than 10 ...
I have been to the garage that I regularly visit to fill petrol on Friday and was told that they can't fill for me because a person by the name of Amos sent an email and called them and said that I can't use my petrol card because of activity. I was totally shocked as I know that FNB has not ...