This will be my fifth complaint regarding my E-bucks that has never accumulated because my branch never notified me about an marketing setting which should be active to earn E-bucks. According to E-bucks my branch should have notified me about it. I have tried to resolve the issue with my branch ...
Fnb shouldn't have advertising that state "we'll move mountains for you" when they can't even help with a simple problem! After sitting in the queue for 3hours, to take my proof of residence so that I can apply for a credit card (which firstly I dont know how they dont have my proof of ...
For the past 2 months FNB has been debiting R1500 from my account for my overdue Credit card which has been handed over I called the service desk to complain about this and was transferred to the legal department who deal with credit cards that have been handed over I spoke to a gentleman named ...
My Uncle who is hard of hearing had the following to say about FNB Athlone Branch. YOUR MOTTO: HOW CAN WE HELP YOU? I, Mr KS Walker, ID no 4703245011080 visited FNB Athlone Branch on Tuesday 28th January 2014 for assistance with a query. I have a hearing disability and being unable to hear, I rely ...
My complaints are complex. In a nutshell, (a) unlawful transactions on my credit card for which the bank refuses to give me proof, (b) negative credit bureau records as a result, (c) Firstcard withdrawing money from my child's maintenance in my FNB current account on 3 occasions - contravenes the ...
I would really like to thank FNB for the amazing customer care I have received from them. they do go the extra mile to help their customers. My credit card was faulty, the chip had an error. I logged a call for a replacement card on Thursday and I am so chuffed that I have just received the ...