I CALLED INTO REQUEST TO SET UP MY SEC OTP - AS I WAS HI-JACKED AND I NEED TO MAKE PAYMENTS AND RECEIVE THE OTP'S THROUGH TO MY EMAILS RATHER -AND I CALLED THE ONLINE BANKING STAFF -SPOKE TO GERALD - WAS PRONPTED TO SOME AUTOMATED SYSTEM THAT REQUIRED THE LAST 8 DIGITS OF MY CARD AND MY 4 DIGIT PIN ...
FNB sent me an SMS saying that I needed to update my Fica. Presumably the bank thinks that I have somehow become a criminal in the past year and that by sending them a lease (which they don't verify and could be false) and an ID book they can protect the world from terrorism. That's fine and dandy. ...
As I am sure happened to a lot of FNB's clients, my loan was debited early so exactly 1 week before Christmas my bank account was CLEARED OUT by FNB who seem to be believe they are entitled to do so. I have explicitly stated to FNB on several occasions over the many years I have been a loyal ...
Bad service. FNB representatives quickly respond "online" but seemingly have no intentions of actually doing anything. My account profile had been compromised by ID cloning / but FNB seems to rather hide their commitment to service than to clear my records and pursue the cloner/ culprit. ...
So I opened an fnb account today and first of all the guy did not know about the student account, he could not tell me about all the monthly bank expenses and did not know what the interest rate was for a savings account. On top of that did my internet banking not work so I tried to fix it and ...
Hi. I'm extremely upset after talking to A rude arrogant egotistical woman at your call center who kept me on hold for 30 minutes after I queried why i am being charged R810 a month for the Apple IMac which you as FNB advertise for R699. This arrogant woman kept ON not listening to me and told me ...