I have a paypal query. Your switchboard is broken. Your email will not send. It wants an id and although I give an id, it still asks for an id. ...
In December I got paid on the 15th and a debit order went through on my account for my personal loan for the month of December. And at the end of December they wanted to take MORE money from my account for my personal loan. This is not on! You can't just take money as you please out of my account ...
I opened a bank account with FNB in December (This process cost me 2 days leave because the first time they through away the documents and the branch does not open new account on a weekend) they told me my card would be there at the end of the week. I phoned them at the end of the week and they ...
I was informed that I qualified for a Platinum Account with its associated benefits telephonically. I had been retrenched in 2009, and had to sell my property via the FNB quicksell program. The agreed amount was offered, and the bond was settled. I was re-employed in 2010, and after managing my ...
I enquired about a small overdraft increase. I called the helpline to get the process in action. All I needed to know was how much my debit overdraft fee would increase by. Nobody can give me a straight answer. Its a simple question. I asked the woman to send me an email explaining how it works and ...
I had a query of a double debit on my account. Technically I was at fault as I paid twice in the same statement month. I made Jen aware of this. Instead of her throwing the book at me, she went above my expectations to find a solution to my issue. I find her always pleasant, available, ...