This is now my 5th hellopeter complaint regarding this and nobody from FNB's credit card department has even had the decency to call me. 1) I have been charged a courier fee of R150.00. At no point was I informed that this would happen, otherwise I would not have signed up for the card. The card ...
I applied for a credit card as part of the FNB Graduate portfolio on 19 December. It took about 1.5 hours at the bank (first waiting for a consultant, then waiting for them to get my documents scanned/faxed as part of the application). Since then, I have called the call centre twice per week, and ...
My niece ordered an Ipad Mini from FNB in early January 2013. No delivery despite promises of calls to confirm delivery address. Why do you advertise goods when you have no stock? This is very disappointing service from FNB. ...
I phoned the forex call centre quering my double charge for a forex transaction. I was attended to by Felicia who failed to explain to me the double charge. She told in lame terms 'deal with it' it is what it is. I asked to speak to her supervisor of which she redirected my call to noone and left ...
An amount of more than R12 000 was paid into a wrong account over a period of more than two years. It has now taken FNB more than four months and they still cannot 'find' the money despite the fact that they were given all the information. ...
I am so disgusted by the service I am receiving from FNB after being a client for how long now. I've been trying to apply for a loan via the FNB website and keep getting a message that someone will contact me to proceed with my application. The reason for this is due to me logging a query with them ...