FNB convinced to move my account from Standard bank last year and claimed to be a better bank. Since moving there i absolutely regret it as i am just a number to them. They do not care if i am unhappy, irregardless of how many times i complain. I am a young lady with a very decent salary and good ...
On opening a new account with the help of the call center i was told to go to the branch at Festival Mall with proof of address and ID. Did not receive notification of collecting card and had to phone the branch several times to get any feedback. On collecting my card i only find out that my ...
FNb offers their customers the service of taking a smartphone contract which can be paid over the peroid of 24 months like any other mobile contract. They say delivery of the device takes between 7-14days... it has now been 17 days and still waiting. I need to understand something clearly here, how ...
Went to Somerset West Mall branch to change from my previous bank to FNB. In my 5 min i was waiting for a consultant, two personnel (Names unknown) came to me and ask if they could help. Thx. My previous bank NEVER gave me that service. Charlene the consultant really explained to me very well and ...
I have been going from pillar to post trying to change the debit order date on my Revolving Credit Account for the past year without any success. I went to Waterfall Mall branch and they referred me to the CBS Credit call centre. Well no one seems to be able to help because everyone is telling me ...
I visited Fnb Hillcrest on 17/01/13, dealt with Lucky and Caroline. Caroline was extremely rude and unhelpful I wanted to close my account, was advised i cant due to an amount of R12 not cleared. I was advised by Caroline that i wont get charged any fees when closing as my service fees had been ...