I was approved for a platinum credit card. Firstly had to fax through and email my documents 3 times. An application that supposed to take a few days actually takes a few weeks. The credit card call centre takes on average 30 minutes to answer. They also dont follow clients request. I requested the ...
Clearly FNB's repeated media promises of great customer service don't apply to all clients. I'd love to know the qualifying criteria as I've been querying bank charges since Sep. When I didn't receive a response fm Marlene to my 3 emails & a phone call in Sep, I emailed again in Oct & ...
I am a platinum customer and have been banking with you for over 20 years, i have never had any returned debit orders and my account is in good standing., .. I wanted a smart phone and called your call centre and was rejected... why??? i dont know I also cant get a personal loan and yet other banks ...
I recently sold goods to a seemingly honest man in South Johannesburg with a Nedbank account. I received proof of payment and sms notifications of the EFT deposits into my account on the 5th Feb. I double checked my balance & the money was not reflecting in my account. When I enquired I was ...
On 05 February I went to the FNB Maponya Mall to apply for a student loan. My application was dealt with by Charmaine Mhlari who took all my details, documents and contact info. She advised me that the application had been approved in principle and that I should expect a response from the bank ...
I ordered an iPad late last year. i was told it would be delivered . when the iPad did not arrive in the given time period i inquired about the progress of the delivery. i was then informed that because Apple had launched their new iPad my order was cancelled without any notification. the new ...