I moved banks for one of the selling points of qualifying for access to the slow lounge, the requirements for qualifying to use the slow lounge have now changed. I am travelling today in an emergency and now do not qualify for the slow lounge any longer, we are a family with two kids and the access ...
Recently I complained that FNB had randomly cancelled my cheque card on my husband's account with out any notification. When I then tried to get the card re-issued I was told to come back with my ID book. So the saga continues. I went back with my ID book on Fri 15th, waited 15 mins in a que and ...
I want to with draw R 15000.00 cash from my my e wallet.. i got a err code 5079. When n called the call center they say the e wallet coud only take R 3000.00. But on the fees side it shows that i van with draw R10 000 for R15.00. ...
I filled in all the required forms online to open a new cheque account. On the phone I was told that all I need to do is go to the bank and show my proof of address, payslip (initially I was told this is not required) and ID and I will get my card. So fine, I got all the necessary documents ...
This is the second time that fnb has incorrectly debited my account for smartphone courier fees. This first time that you did this, u insisted that it was an error. what is your excuse now? Reverse this money Immediately! ...
I sent some documents to First national bank as they requested them. Like I always do, I request a delivery and a read receipt on my email. When I got to work this morning, I got a message that my email with the documents that First national bank requested has been deleted without being read! This ...