I changed my banking from Nedbank to FNB 2 months ago. I have recently applied for a home loan and expected great service as FNB make allot of statements about great customer service. I have never received such bad service from any bank before. They have taken longer than any other bank to give me ...
I applied for a revolving loan through online banking and was contacted by a agent on the 23rd of February 2013. Everything was done and she said that I would recieve a email from accounts with a terms and conditions paper I have to sign with a copy of my id book. To this date I havent heard from ...
I recently decided to switch my banking from ABSA to FNB as I was led to believe that FNB were progressive and provided better service than its competitors. Now I believe it was just good marketing! Opening the account was easy and I received my card via courier shortly that however is when the ...
I have ordered an I Pad from FNB on 22/01/2013. It has been approved but after numerous phone calls, promises and read e-mails by FNB, I am still waiting. Although I spoke to the team leader Natasha on 26/02/2013 who promised to call me same day or today she has not done so and is not available to ...
I took a day off of work to apply for a Credit Card at FNB. Arrived with all my documents except my payslip. The lady did the application and I was out after about 20min. she advised that I could send my payslip via email the next day and that the process will take about 2 days before someone calls ...
I called FNB in Maseru seeking help and the warm lady called Molebogeng was excellently helpful. i really am disappointed that I got this excellent service because I expected the worst... you killed my myth and I respect you for that. Credit must also be giving to FNB for acquiring the excellence ...