A cheque was paid into my account by a third party. This i do not blame First National Bank for however they then took the money from my account and closed my account without authority. I was then passed from person to person because they would not assist me and would not take responsibility. I ...
I ordered a credit card on the 26th of FEB. Not because i really needed one but because fnb offered it to me and i thought it would be a good idea to gain some credit history. The lady requested my payslip. I submitted it when i received it on the 4th of March. I was told it would be at my branch ...
On the 6 March I lodged a complaint about what a mission it was to open a FNB cheque account. This morning I got a response and all I can say is WOW! A FNB agent named Ratanang called me and after a brief chat about the complaint, called my mother (who actually wanted to open an account). It took ...
I ordered a Samsung Galaxy S3 via FNB. I have placed my order 1 March via phone. I phoned the following week (4th or 5th) they told me that the order has not been placed and that they will proceed with ordering the device. The same day, I helped a lady to order the phone as well. on this day ...
On 19 December 2012 I emailed and asked for an ESTIMATE on settlement of my cheque account, guess what, I am still waiting (QP1236772). Today 11/03/2001 I found out my daughters account has been closed - a week after calling and telling you that I cannot access her account on cellphone banking!!! I ...
I recently applied for a home loans at FNB, this after having home loans with ABSA and Standard Bank. Never have I had such poor service... 3 weeks into an application only to hear today that I have to start all over. This is the problem - I bought an insolvent estate, more in 3 months ago. On my ...