I have been trying for days to get through to the Call Centre to get to speak to a consultant but with no luck, All you get is "we are currently experiencing a higher than normal call volume and will attend to your call as soon as possible". You can't tell me that for days they have such ...
The slogan fnb has "how can we help you? " .. Please do tell how can you guys help us, please do. Someone has taken out money from our account and you guys cant help me. I called you call centre and have been thrown around like a piece of tin. I have proof that i called and how long i ...
I called this morning to change a DATE of a debit order for my loan account. One would think something like this would be quite easy to do telephonically. I was shocked when i was told my EMPLOYERS had to send the request in writing to change the date as i do not have a primary account with FNB. At ...
I have just spent an hour being shunted from pillar to post by the call centre. I applied for a personal loan on Saturday via the mobi site. I called to try and find out how to complete my application as I was told that my application was incomplete. An hour of dropped calls, "sorry mam we ...
HOW CAN YOU LET DEBIT ORDERS GO DOWN ON MY ACCOUNT WITH OUT MY PERMISSION? OR KNOWLEDGE? WHERE IS THE SECURITY OF MY ACCOUNT??!!! I WANT TO BE REFUNDED FOR THAT DEBIT ORDERS ASAP THERE ARE TWO, I DID NOT GIVE YOU PERMISSION TO LOAD ANY DEBIT ORDERS NOR DID YOU CALL AND CONFIRM IT WITH ME LIKE ...
On the 7th of April my account was debited R1050, i was in overdraft but 5 minutes after that i transferred R1100 into my account to clear the O/D but this morning on the 8th they reversed the transaction, what is the point of an overdraft? Are you becoming like std bank now, they always slow and ...