I have been depositing Salary cheques into my account since April 2012 and everytime I go to make a deposit it gets cleared immediately due to special arrangement. On the 29th of October I had the same complaint about this same Randburg branch and the Branch Manager at the time Michael said I ...
Ive been a loyal member of FNB for quite some time now, and frankly im just fed up with the pathetic service. I have laid this complaint before, and too this day, it still has not been solved, and im getting continuous phone calls that are driving me utterly insane. I have a credit card, of which ...
Out of the blue, while happy with my Standard Bank credit card, FNB calls me and tells me how great their credit card is and that apart from a lower interest rate fee, I would get access to the Slow Lounge for free. To my surprise, I see I have been charged R500 for entering the Slow Lounge and ...
I would like to place praise Doreen Duba and Adri Van Der Westhuizen at the FNB branch in Gardens. They really made a situation better. I had a horrific experience at the Vangate FNB and decided to cancel my application. I then went to the Gardnes branch months later and received exemplary customer ...
I have a blackberry phone on contract with FNB. The phone is not working, I call the call centre first thing this morning and they tell me they will email me a tax invoice so i can go to a cell c to have my phone looked at. I firstly dont have the time to do so, i however make the time but still ...
AS I AM TYPING THIS I HAVE BEEN PLACED ON HOLD FOR THE PAST 20 MINS LISTENING TO THIS MUSIC... I AM A FNB PLATINUM ACCOUNT CHEQUE HOLDER AND FNB SHOULD CHANGE THIER SLOGAN TO: "HOW CAN WE YOU" I HAVE CALLED IN TO THE FNB CALL CENTRE OVER TEN TIMES OVER THE PAST TWO MONTHS WITH NO ...