In March 2013 I made the mistake of commencing an online application for a business account from FNB. What a disaster! There seems to be a few steps in the process, and unfortunately follow-up at every step is at best very long in coming and at worst non-existent. At no stage in the process did I ...
I went into the Northcliff branch today as I know this is the only branch I normally get great service from. but much to my disgust things are changing rapidly. I started with a simple request. Change my incontact number. apparently this is very difficult to do... Then I offered the branch and the ...
I did an online loan application via FNB Online Banking. I sent the required documentation through as requested, including my telkom invoice. The next day I received an sms saying I should visit my nearest branch with proof of address to verify my details. I did so yesterday and spent two hours in ...
Is there anybody in a position at FNB Centurion that is competent to give good not even great service, answer = no, not at all. I phoned in several times for assistance with an enquiry that I had with regards to an account that I have with FNB. Firstly the way the consultants answers almost make me ...
This is the 2nd time within the space of 2 months that FNB has failed to respond.! In March this year my mother requested a bond statement which to this day she has not received. I sent an on-line request 8 April ref: BDND0JDR and again to this day i have not been contacted!! I am very ...
I recently submitted a home loan application via a branch consultant after experiencing some difficulty with the on-line application process. I have what i believe is proof that my application was submitted but after contacting the home loans call centre i was told that the is no record of the ...