I got called and told by the person that they will follow up on everything. FNB would debit my account for the courier fee again, like they did last year sep/oct when contract started as their systems need this to happen in order for the debit orders to start again. Alas, they took the money and ...
I reported a matter about companies that were debitting my account and fnb @ fochville did well in assisting me with reversing the transactions that had taken place, although the problem has not been finally resolved because of debitting still taking place but the accounts enquiry have made sure i ...
They only had two consultants working in the sales department and there was a que of about 15 people. If one is to get to the bank during work quickly to take care of matters it makes it imposible if there are so few staff members on duty. ...
Tried to contact my Premier Banker, Abbey Maila, on 2013/05/03. I first tried calling via the iPhone app. No luck, as it gets forwarded to voice mail (I did leave a message). I tried calling via normal phone. Still no luck. I then sent a contact me message and received a reference (FNB App - ...
After 1time was liquidated in October 2012, I followed the necessary steps to have the credit card payment reversed. This included filling in the necessary dispute resolution forms as well as sending them to the fax number (the only details that were given to me) WITHIN the required 3 month period. ...
I was at FNB to open an account, I received the best customer service. Sibusiso Buthelezi explained all the benefits, the best product for me and make sure I walked out of the branch with the right information and smiling, within a satisfactory amount time. Well done! Keep up the good work and I am ...