I was unable to process a transaction on the internet this week. When I called the call centre I was put from person to person. Eventually I was told to find another payment mechanism as the bank could not assist me, when asked them to close the facility I was told that the call centre agent could ...
After 6 months of issues & delays from FNB my bond was finally registered on 03 May 2013. I picked up on 09 May 2013 that the interest rate was not in line with the interest rate as signed for at the lawyers office - FNB are now refusing to honour the Staff Variation interest rate reduction as ...
I am a Nedbank customer and was enticed by the new FNB marketing campaigns and made a move to change to FNB. I made my first inquiry in March 2013 and I had received my card as promised via courier. This was fantastic. I was the given the Premium Status with the myriad of benefits. My ask was ...
I just received my device, thanks to Nothando. Thank you for all your patience with me, I really appreciate it! ...
It saddens me that the most innovative bank in the world, takes 5 weeks to deliver a phone. My sister has been waiting and calling the FNB call centre once every week to follow up on an Iphone she was approved on 5 weeks ago. The first week they said it takes 14 days for the process to be completed ...
On the 8th of May i contacted FNB to order a new device. 2 days ago the courier company Enginuity contacted me to say delivery will be in 48 hours and they asked for my address. This morning i contacted Enginuity to ask where my device is, and they asked me again for my address. Because the system ...