About 6 weeks ago my husband went to withdraw money from our cheque account at an ATM in Midrand. At the ATM there was a African guy busy at the ATM. When it was my husband turn to use the ATM this african person said to my husband that there is a problem with the machine. He pretended to help my ...
I received money from Tanzania and Zambia and realised that in error I supplied the incorrect banking details, On the same day the money was sent I went to the bank and When I went into the branch I spoke to Calvin Mdulatsi and he phoned the FOREX head quarters to inform them of the mistake and ...
I have been travelling to and from Brazil on and of for a year. During each stay I have used my FNB Credit Card without any problems. However, when I arrived this time my card keeps getting declined. I spoke to a co-worker and his wife who is also in Brazil, both of them FNB clients. Apparently FNB ...
This is my first time posting on HP. I've never felt the urge to before but after today's service, I feel that I have to make FNB aware of the service I've received from their call centre. I'd like to qualify this by stating that I am a generally happy FNB Platinum customer. I think the online ...
I applied online for a new bank account with FNB, I received an sms to collect my new card at Wonderpark branch. I went there on saturday morning and I was directed by a lady who was mananging the que to stand on the que for collection. After standing in a long que for more than an hour becasuse ...
After being with ABSA for many years it is a pleasant surprise to deal with a bank who takes Customer Service seriously. Thank you FNB for resolving the query I had on two suspect transactions on my account, quickly and without arguing. I wasnt told to go into the bank, it was resolved over the ...