According to all the FNB adverts it is easy and convenient to upgrade your personal account and get your card delivered to your doorstep. I have not experienced this!!! I made a call back query to upgrade my silver account to a gold account to receive e-bucks. After about a month I had to call FNB ...
FNB has listed me on credit bureau for an account that has prescribed. The last payment on that account was made in 2009. It's been over 3 years already and according to the Prescription act, I'm no longer required to pay that account. The have also listed me twice for the same account. Please ...
I called the FNB student loan telephone number 4 times this morning in order to get details so that I can request a Pro Forma invoice from my college- which FNB requires to give me a student loan. The first lady actually said she had no idea what I was going on about. Everyone transferred to me to ...
I opened a Smart cheque account in December 2011. Initially FNB billed me on a "pay as you go" basis. Even though I selected the R79 bank charges option. I've send numerous emails to [Email Removed] [Email Removed] to ask that I want to be reimbursed for the incorrect charges. Now - 18 ...
On the 31-01-2013 I made payment via EFT. Once you confirm that all details are correct, FNB gives a automated Reference number as proof that payment went thru. Now 4 months later the supplier contacted me to say that they cannot find my payment and I need to send thru proof of payment again?? On ...
I always use the slow lounge when I'm travelling and think it is a brilliant service. I know there are qualifying criteria, but since I do not receive a bank statement of my cheque card, there is no way for me to know if I spent the required R5000 the previous month. I assumed that FNB would send a ...