FNB charges a substantial monthly fixed fee for their platinum cheque account. This gives me access to the Premier suit who are supposed to reply to communications, as their automated email states, within 1 business day. They have never replied within a day, usually closer to 3 to 5, if at all. Why ...
I was charge R900-00 in bank charges by FIRST NATIONAL BANK due to my salary being paid late by my company's bank due to technical reason. I would have understand if i was in the wrong by not leaving money for my debit orders. I always look as FNB being a better bank then the bank i came from and ...
Hi I applied for an fnb account because of the smart phone device.after opening the account changing my bank (salary and debit orders) I was told by the smart phone department that I do not qualify for the smart phone device, this was not stipulated to me while i was applying for this account.after ...
Hi I'm really sure as to what else am I to do, I was retrenched and put a claim through for the top up debt protection plan that I have on my account which was to assist in paying for my credit card when such incidents happens. But in my case it has been a mission to claim for this plan and after ...
I had a transaction which needed to be authorized and after being put though from department to department, I reached authorizations and spoke to this lady who told me I needed to be put through to the dispute department, she then gave me the number mind you the wrong number!!! And as you know this ...
I applied online to change my bank from Absa to FNB due to high service cost. I submitted a online application on the 06/05/2013 and was promised that I will receive my bank card via courier service within 5 working days. I phoned the FNB call centre and was promise that they will follow up and I ...