On the 20 May 2013 I received sms's notifying me that someone had made purchases with my debit card. I immediately knew these where fraudlent and procceded to call the call centre to have my card blocked. On perusing my bank statements on internet banking I learnt that there was also a fraudlent ...
I tried to change my user ID. I entered my ID number, password and new user ID, I received a confirmation OTP, but when I click 'Confirm', I just get a blank page. Have your IT staff not heard of testing software before releasing it to the public? ...
Good day, I phoned a couple of times last week and this week for someone to assist me with a payment I made and the wrong amount was taken out of my account. The service I have been receiving is shocking, the one lady shouted at me and slammed the phone down in my ear??? You are suppose to be one ...
I selected a "banking charges" option from fnb on my savings account for R49 per mnth. it included 6 free withdrawals from an fnb ATM, free online banking, free balance checks and free card payments etc etc... however, for each and every transaction i have made there were bank charges. it ...
I have now for the past 3 months trying to register my Business E Bucks card and to make use of the available e bucks credits, but is at this stage not possible. We have phoned at least 4 times from my FNB Branch, [Zambezi Montana] and spent - 20 minutes per call with NO actual solution and also ...
My Platinum (nogal) account is running low in June 2013. FNB with their infinite wisdom honoured a debit order for me and before doing so sent me an sms informing my funds in my account would not be sufficient to cover the debit. I called Premier banking and gave my side of the story, they informed ...