This is not the first time I have had issues with your card services department, & I am seriously considering taking my business elsewhere. This sort of nonsense was why I changed banks in the first place. I was recently upgraded from a silver to a gold credit card account & I collected my ...
It has been 8 days since my last report, and nothing has happened. A team leader promptly contacted me the following day, assuring me delivery would take place Monday or Tuesday, but I am yet to receive a phone call from the supplier. I have sent no less than three emails to Elroy Jenniker ...
I was at Carlton Centre on Monday because I needed my bank statements. When I got there, there was only 2 or three people working at the time, doing everything, pulling statements and also assisting with personal queries. The line was so long in the sense we kept on being told to move up on sofas. ...
FNB Hydepark blacklisted me for R488 without notifying me in writing. When I spoke to Jeanette Buda she picked up that they address they have been sending their letters to is not the correct address. I provided FNB with proof of address when opening the account, yet you sent letters to a wrong ...
An atm failed to eject my card after I had completed a withdrawal. The atm then cancelled my card and the reason for the cancellation was that I had taken too long to take my card. I could not have taken too long because the card was never ejected. FNB is now charging me R100 for a new card because ...
I do banking at First National Bank for my father, who is 80 years old. Over the last -3 months every time I have been into the bank - today most recently - I was unable to complete my business because the bank was off line. This is a huge problem for me, and a monumental problem when considered on ...