In an attempt to close a credit card account which was handed over, and duly paid up. I have had zero joy from the legal department (I am assured they are the only department which can help me). I have phoned them directly, emailed to their email address and tried to get through to them via other ...
Yesterday I tried to withdraw money from the ATM. The machine gave me back my card and deducted the money from my account but didnt give me the money or the slip. I then called the call centre to report the faulty ATM and get the transaction reversed. The lady told me to go into the bank. I ...
In january 2012 i notice FNB had changed my account from smart cheque to gold, i notice there was change in bank fees for more than two year since the conversion on enquiring at the bank the customer care agent at dobsonville branch told me all accounts of that nature were converted by the system ...
FNB is quick to open an account for you but when it comes to delivering the service that they promise its a different story. I've always banked with FNB and use all their services. I opened a cheque account with them and applied for a smart phone and left everything for them to do as they promise ...
I have been waiting for many years to get my first car and I am glad that the car is parked in my garage right now. I applied for FNB Vehicle Finance in the beginning of this week and I received excellent service from Musenga Kabaghe. He helped me to get my vehicle finance approved in one day, he ...
I ordered a Acer Laptop from FNB Smart Device department. I received the device all excited to find that the keyboard is not functioning correctly. I logged a call 30 minutes after receiving the laptop to get it replaced as this is out of box failure. Now a week and half later the laptop is still ...