My husband has been late for approximately 4 years and SARS paid in funds into his bank account. The problem is that Sylvie, branch manager of Trade Route Mall transferred the funds from his bank account into my account and shortly thereafter, she froze my account. I approached her about the matter ...
I have not been able to use my credit card from the 29/12/2013 to date. Every time I try to swipe - the store says the machine cannot read the chip which could be the fault of the store or its machine but every time I try to draw at the ATM I get a "chip reader failed" error. When I ...
I was sent a letter from FNB's lawyer for an outstanding credit debt and agreed to pay the outstanding amount back instalments over the next few months. The first debt order went off without hassle until the middle of the following month when the lawyers started debating my account on days not ...
As I am usually impressed with FNB's excellent service, I decided to take them up on their Smart Device offering. I ordered an Imac via my online banking profile. Within 3 working days an agent contacted me to inform me that my application was approved and to get my delivery details to ensure I ...
I have recently opened up a smart savings account with FNB and I have been charged R105 for a replacement card. I am only getting the first card today so I do not understand how it can be a replacement card. So I wrote to your customer support and got this: "Thank you for your email. Please ...
We have been trying to exchange our money from SA Rands to UK GBP for nearly a month now. Pamela who assisted us has been very efficient - but FNB seems to have their own rules and change them to suit themselves. When I left SA I notified the bank that I would need to bring the money from the sale ...