Think again, I have a touch up policy with FFW and unfortunately for me my passenger door was dented and naive me thought that my touch up policy would take care of it. It looked like a minor repair to me was so shocked when I received a call from the assessor (not even from the insurer) saying ...
I had to insure my car and Sven from First For Women Insurance explained everything to me without me having to ask any questions, as insurance can sometimes be very unclear and/or confusing. He answered all possible questions in our conversation and did it with a helping attitude, even when I asked ...
Put in a claim on 5/2/2013 after car was damaged. Waited a week before I was contacted to arrange assessment after repeatedly being told the claim was still under process. Eventually car was assessed after chasing it up & I was told I'd be contacted within 3working days to arrange a day for the ...
I dealt with Craig last year as well as this year. He has provided excellent service on both occassions and offered me a competitive price on both policies. I highly commend him for giving great service to his clients! ...
I queried the increase in my premium, related to my vehicle insurance ...
Misleading customers telephonically, taking payment without signing any contract or documents being sent via post. I made four phone calls to the call centre 1st time the person who answered couldn't evens assist me she then putt me through to someone else who then putt the phone down while i was ...